Owner features
The details that make a field visit work.
Keep booking and arrival information together, manage your availability, and let customers book from the website they already know.
Platform shape
Bookings
Flexible session lengths, field pricing, dog details, payment state and availability controls.
Operations
A live day sheet, customer notes, cancellations, refunds, closures and field guidance.
Your website
Booking links, buttons and an availability widget for your existing customers.
What is included
A platform built around fields, dogs and repeat customers.
Know which dogs are attending, which rules apply, how customers get into the field and what they have booked before. Keep those details alongside availability and payments.
Flexible availability
Set weekly opening hours, minimum booking notice, an advance-booking window and turnaround time between visits.
Session lengths and pricing
Offer 25, 30, 55, 60, 85 or 90-minute sessions, with a separate price for every duration you enable.
Seasonal hours and closures
Temporarily replace weekly hours for seasonal changes, or block one-off and multi-day closures completely.
Payments, refunds and disputes
Take payments through Stripe Connect, track every payment and issue full or partial refunds from the booking record.
Customer and dog records
Search customers by dog or contact details and keep booking history, spend, activity notes and sent emails together.
Dog suitability and field guidance
Set dog limits and excluded breeds, then publish fence details, facilities, gate access, parking and arrival instructions.
Field owner day sheet
See today's bookings by field, who is in the field now, the next arrival, payment holds and cancellation requests.
Discount codes
Create percentage or fixed-amount codes for everyone or one customer, with booking windows and optional one-time use.
Direct booking links
Send existing customers from your website, social pages, email list or messages straight into your booking flow.
Website buttons and widgets
Copy a booking button or availability picker so customers can start from your own website.
Locations, fields and branding
Set up multiple locations and fields with photos and facilities, then carry your logo and colours into the customer journey.
Customer communication
Email a customer from their record and opt into birthday, review and return-customer journeys with your offer settings.
Business reporting
Track bookings, revenue, average order value, utilisation, weekday demand and daily trends over any date range.
Team permissions
Invite staff and give them focused access to bookings, customers, locations, finance or content without sharing one login.
Marketplace readiness
Prepare the checks DogFieldHQ needs before a field can be reviewed for broader marketplace discovery.
Run the working day
The useful detail is there when something changes.
Online booking is only part of the job. DogFieldHQ also helps when a customer calls, the field has to close, a cancellation needs a decision, or you need to understand how the month is going.
Today at a glance
Open the day sheet to see each field's schedule, active visits, next arrivals, closures, payment holds and pending cancellation requests.
Change plans without losing context
Adjust seasonal hours, add a closure, approve or decline a cancellation and record a full or partial refund against the original payment.
Learn from real booking data
Filter reports by date and compare booking volume, captured revenue, average order value, utilisation and demand by weekday.
Move your current customers
Use direct links, buttons or an availability widget so regular customers can book online while you keep the field-owner workflow behind the scenes.
Keep operational details tidy
Put rules, access notes, dog details and payment status in the booking context instead of scattered messages.
Get ready for discovery
Prepare your listing for DogFieldHQ review. Marketplace discovery depends on participating fields; it does not guarantee new customers.
Next step
See how it fits your field before switching.
DogFieldHQ is set up for secure dog field hire from day one, so the system matches the way your customers actually book and visit.