Privacy Policy

Business name shown on this website: Dexal Ltd. The identity and registered details of the organisation responsible for personal data, its privacy contact and any data protection officer still need confirmation.

For general questions, email hello@dogfieldhq.co.uk. A dedicated privacy request route has not yet been confirmed.

1. Who this covers

This notice explains how DogFieldHQ handles personal data when people use its website and marketplace. Independent field operators may process customer data for their own operational purposes and may need their own privacy information. The respective data-protection roles of DogFieldHQ and field owners have not yet been confirmed.

2. Data we may use

This may include account and contact details; booking, payment and refund records; customer dog details; listing and operator information; communications; technical and security information; and optional analytics data where consent has been given. The handling of sensitive information in free-text fields and support messages still needs review.

3. Why we use it

Subject to final review, purposes may include providing accounts and bookings, processing payments, customer support, preventing fraud and misuse, maintaining security, meeting legal obligations, managing operator relationships and improving the service where optional analytics consent is given. The lawful basis for each purpose has not yet been approved.

4. Sharing and international transfers

Data may be shared with the relevant operator, payment providers, hosting and support suppliers, professional advisers, regulators and others where required by law. The full supplier list, data-processing arrangements, hosting locations and international transfer safeguards have not yet been confirmed.

5. Retention and security

Retention periods for account, dog, booking, payment and support records have not yet been approved. The treatment of deleted accounts, backups and records needed for disputes or legal obligations also needs confirmation, together with the security measures described in the final notice.

6. Your rights and complaints

Subject to applicable law, individuals may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. The contact route and identity-verification process for these requests still need confirmation. You may complain to the UK Information Commissioner’s Office.

7. Cookies and changes

See the Cookie Notice for essential and optional analytics cookies. How changes to this notice will be communicated remains subject to review.