Privacy Policy
Draft date: 30 July 2026. The data controller is [insert full legal entity name, registered office and company number]. Privacy contact: [insert privacy email/postal address]. If appointed, DPO contact: [insert DPO details or “not appointed”].
1. Who this covers
This notice explains how DogFieldHQ handles personal data when people use its website and marketplace. Independent field operators may process customer data for their own operational purposes and may need their own privacy information. The final notice must describe the agreed controller/processor roles accurately.
2. Data we may use
This may include account and contact details; booking, payment and refund records; customer dog details; listing and operator information; communications; technical and security information; and optional analytics data where consent has been given. We should not request special-category data unless a documented lawful basis and safeguards have been approved.
3. Why we use it
Subject to final review, purposes may include providing accounts and bookings, processing payments, customer support, preventing fraud and misuse, maintaining security, meeting legal obligations, managing operator relationships and improving the service where optional analytics consent is given. The final version must map each purpose to a documented UK GDPR lawful basis.
4. Sharing and international transfers
Data may be shared with the relevant operator, payment providers, hosting and support suppliers, professional advisers, regulators and others where required by law. The business must confirm every supplier, data-processing arrangement, hosting location and any transfer mechanism before publication.
5. Retention and security
We should retain data only for as long as necessary for the documented purpose, legal obligations, dispute handling and security. The final notice must state approved retention periods or criteria. We use organisational and technical safeguards, but no online service can guarantee absolute security.
6. Your rights and complaints
Subject to applicable law, individuals may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Send requests to [insert privacy contact]. You may complain to the UK Information Commissioner’s Office; final contact wording and identity-verification process require approval.
7. Cookies and changes
See the Cookie Notice for essential and optional analytics cookies. We will communicate material changes in the final approved notice as required by law.