Field owners · Bookings and customers

Is the DogFieldHQ application fee refunded automatically?

Issuing a customer refund does not automatically return the DogFieldHQ platform fee to you. The current refund flow retains it; returning it requires a separate decision by DogFieldHQ. Check your Stripe terms for the treatment of processing charges.

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Can I create a booking for a customer? Can I edit a booking? How do I cancel a booking? How do customer cancellation requests work?

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